Delivery & Returns | London Sweet Centre

Q: When will I receive my order? 

A: We deliver during the week days only and your order will be with you the next working day.

To place an order, you should order BEFORE 1 PM so that you receive your order the following day between 8am and 6pm.

PLEASE NOTE: If you place your order on Friday, since we do not deliver on weekends your delivery will NOT be dispatched until Monday and therefore will be delivered to you on Tuesday.

A signature is required on delivery. If you think you may not be in to receive delivery, please specify any special instructions to the London Sweet Centre i.e. leave with a neighbour by calling us on +44 121-554-1696.

We specifically request customers to be at their delivery address to receive their goods on the day they are informed they will receive it. If no one is available to accept delivery or if goods become unsuitable as a result of non-delivery we cannot accept liability and customers may face a re-delivery charge at the discretion of the courier company.

The courier will leave a “calling card” at the recipient address and it then becomes the recipient’s responsibility to contact the courier company to re-arrange a suitable delivery time and date or may otherwise collect the delivery goods from the relevant depot.

If you know your recipient is not at home during working hours, we do recommend that we deliver to a business address. Orders placed after 1pm are dispatched the next day for customers to receive the day after. Orders placed before 1pm on a Friday will be delivered the following Tuesday between 8am and 6pm.

NOTE: We only deliver on weekdays (TUES-FRI) and for this you will need to place your order before 1pm the day before you wish to receive your goods, e.g. for delivery on Tuesday you must place your order by Monday no later than 1pm, otherwise your order will automatically be processed on Tuesday for a Wednesday delivery.

 

*We cover most parts of the U.K. Please contact us on 0121-554-1696 to find out whether we can deliver to you.

** Prices may change at any time. If your Delivery Destination is not listed here, please contact us for an estimate.

*** All prices & terms and conditions are subject to change without notice.